At Seattle Caviar Co., our goal is to provide the highest quality sustainable caviar to our customers with the highest quality service. To accomplish this goal, we collect information that informs order fulfillment, website design, and email marketing. Here we intend to plainly and comprehensively explain this process because we value your trust.
We collect the bare minimum information to run our business
There are two categories of data we collect when you use our website: information you provide when you make a purchase and information collected about your activity on the website.
Information you provide when you make a purchase
The following information you provide when you purchase products from Seattle Caviar Co.:
- Basic contact details including your name, phone number, email.
- Order fulfillment information including your billing address, and shipping address.
We collect this information so that we can fulfill your order, contact you regarding your order, and make record of your purchase. We do not save your credit card information. If you opt in to receive marketing communications from us, we will send emails to the email address you provided. The records of your purchases are used in the event that you make a return, and to inform our aggregated business performance reports such as understanding which products sell well over time.
Information collected about your activity on the website
- Basic website functionality like keeping items in your cart as you browse the website
- Website design like reporting internally which pages or products get the most clicks
Information collected via cookies is not tied to information you provide when you make a purchase. This means that we will learn how many people are clicking on specific products in aggregate, but we don’t know everything you individually have done on the website when you make a purchase. In this way we can collect only the minimum information necessary to make improvements to our website and provide high-quality customer service.
We only share essential information with our partners
We use third-party services to perform several functions; for example:
- Hosting the website
- Processing payment
- Providing shipping estimates
We do business only with reputable companies whom we trust and only provide the information they need to perform their function; for example, providing your address to the Courier Service so they can deliver your caviar. We do not sell your information or share your information with third-party advertising platforms.
If you have any questions about how we use data generally, or about information pertaining to you specifically, please contact us at firstname.lastname@example.org so we may assist you.
Seattle Caviar Co. was founded on a basis of trust, and that’s why our partners and customers who worked with us at our start 30 years ago continue to work with us today. Thank you for your trust.